Returns & Exchanges
At JHA Company, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return and exchange process within 30 days of delivery.
Initiate Your Request
Log into your account portal and select the items you wish to return to receive a unique Return Merchandise Authorization (RMA) number.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Ship the Item
Affix the prepaid shipping label provided in your portal to the outside of the box and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing